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Nondiscrimination Statement - Taglines.pdf

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A letter to the community from McPherson Hospital administration:

Recently, a letter was mailed to some McPherson Hospital patients requesting payment on outstanding balances for service dates prior to June 1, 2017. The letter, from a partner of the hospital called SILO Recovery, also referenced a potential collection process, and some patients even received a second letter. We wish to convey deepest apologies for these letters which were sent in error.

Patients who received the letters in error will soon receive a follow-up communication from SILO recovery and are not required to respond or take action at this time.

We are aware that for some time, our billing process has been lacking in accuracy and efficiency. Since our separation from Via Christi, all billing processes have now come back under our management and we are working hard to develop a reliable system.

We consider it a privilege to serve our community and we value the trust that our patients put in us to provide their care. We are striving to improve our billing processes and appreciate patience and understanding as we transition back to local management operations.

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Nondiscrimination Statement - Taglines.pdf